Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution guarantee with all our shared web hosting packages, meaning that each help question you submit is going to be replied to in less than 60 minutes max. Our support crew members have been trained to easily overcome any case and to present you with timely advice on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of consultants is going to be on the web for you 24x7x365 to react to all your requests and to sort out any problem you will likely have. You can easily submit a tech support ticket from the Interplanets Webhost Online Control Panel or drop an e–mail any moment. Also, on working days, you’ll be able to phone us or take advantage of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in an in depth know–how base into the Control Panel to make sure you receive effective step by step recommendations anytime. Each area of the Control Panel features its own contextual guide area offering a selection of how–to content articles. We have also made educational videos to provide you with a better visual representation of just how to execute any presented process.