Q: Why do I have to move my website? What does web site migration consist of?
A: The website migration service that we are offering is free of cost (to a certain extent). We’ll migrate your web site(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can result in lost data and undesirable network downtime. For this reason, we’ll do all that for you at no cost!We have seasoned administrators whose principal responsibility is to make certain that your website performs precisely as it did on your old hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based on famous web applications like WordPress and Joomla™.
Q: How long will it take for my site to be transferred to your platform?
A: We strive to implement all web site migrations ASAP. However, we do not have a set time frame for web site migrations. There are several aspects that you have to take into consideration – the very size of your website and the workload of our website migration staff, etc. We constantly try to carry out each migration within 48 hours. With less sizeable sites, our staff typically manages to finish in less than 24 hours.
Q: What info will I have to give to your Website Migration Department?
A: Yeah. We will need to have the name of the website that you’d like us to transfer. We’ll also need a way to log in to your present hosting account so that we can get the files pertaining to your site.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: Your website will work exactly like it did before with your previous web hosting provider. Once we are done with the transfer, your site will be configured to work on our hosting platform and we will alert you to preview it. If everything is working correctly, all you will need to do is edit the NS records for your domain. Your site will be migrated over to us without any downtime.
Q: Will my present web hosting provider have to do anything?
A: No. We’ll never contact your hosting provider about anything. They won’t be aware of the web site migration either.
Q: Does it matter what platform my present hosting provider is using?
A: Yup. We support all conventional Linux–based hosting platforms. We don’t support Windows–driven web hosting platforms, because we don’t provide Windows web hosting services ourselves.In addition, we don’t support proprietary site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.