1 hour ticket response
Interplanets Webhost’s team of support engineers is focused on offering rapid answers to each of your inquiries. We will examine your client support ticket as soon as it has been delivered and will respond with a solution to the problem within maximum 60 minutes after the customer support ticket submission. In fact, our average client support ticket response time is 20 minutes.
An Exceptional Client Care Service
Our technical support staff representatives possess considerable experience in the shared web hosting business and are practiced enough to supply a prompt answer to your problem. If, however, the problem at hand is not within the competence of a technical support engineer, the customer support ticket will be sent to a programmer or system administrator for additional assistance.
An Easy–to–Navigate Help Section
Built into the Online Control Panel is an intuitive Help Center section, which includes different information sources. You can browse through a regularly updated knowledge base featuring web hosting account administration articles and web site administration articles, watch our educational video tutorials or take a glimpse at the F.A.Q. archive.
